Frequently Asked Questions
Everything you need to know about your favorite travel companions.
What makes Makeup Junkie Bags unique compared to other cosmetic bags?
Our bags feature a patented leak-resistant design and a signature flat-lay construction that allows you to see all your products at once while preventing spills and messes during travel.
How do I clean my Makeup Junkie Bag?
Most of our bags are machine washable on a cold, gentle cycle. We recommend hanging them to dry. For specialty fabrics like hide or suede, we suggest spot cleaning with a damp cloth only.
What is your shipping policy?
We typically process and ship orders within 3-5 business days. Once shipped, domestic orders usually arrive within 2-7 business days depending on your selected shipping method.
Do you offer a warranty on your products?
Yes, we stand behind our craftsmanship. Every Makeup Junkie Bag comes with a lifetime warranty on the zipper and the integrity of the seams under normal wear and tear.
What is your return and exchange policy?
If you are not completely satisfied, you can return your unused bag within 30 days of purchase for a full refund or exchange. Please note that custom or personalized items are final sale.
Are the bags waterproof?
While the interior lining is water-resistant and designed to contain leaks from your toiletries, the exterior fabric varies by style. Most are highly moisture-resistant, making them perfect for bathroom and poolside use.